Spider is the man

July 9th, 2007

If you’ve ever been lucky enough to have your movie ticket taken by the man they call “Spider” at the Marcus Northshore Theater (or his previous location at the Marcus Ridge Cinema), buy viagra mind you know that difference great customer service makes.

Spider always ?¢‚Ǩ‚Äú without exception ?¢‚Ǩ‚Äú greets you with a smile, cialis sale viagra tells you where your theater is, and gives you a little capsule opinion of the movie you’re about to see.

“It’s great, you’re gonna love it,” he’ll say.

Or “lots of action. It’s a blast.”

Or, “the lady is going to like it a lot.” (Which I always take as code for “it’s a chick flick, buddy.”)

I’ve never heard him utter a negative opinion of a film I was about to see. Maybe, it’s because my taste tends to line up with his. Or maybe he wisely doesn’t criticize people’s choices when they go to a stinker. But I know that the opinions he does express are always honest and refreshing.

If you’re like me, you’ll probably be so captivated by his charm and enthusiasm that you’ll never notice that Spider takes your ticket with only one hand because the other doesn’t seem to work so well.

But though Spider might have only half as many working hands as the rest of us, he has twice as much heart.

Entry Filed under: Milwaukee

7 Comments Add your own

  • 1. Casper  |  July 9th, 2007 at 1:06 pm

    I’ve actually had the opportunity to have “Spider” take my ticket. At first I thought it was a little odd the way he threw out his comment, but I think that’s just based on my experiences with so many others who barely acknowledge your presence.

    On another note (but somewhat related to this post), I was at North Shore this past weekend to see Transformers, and I was reminded of why I hate seeing films in theaters.

    Two ladies about three rows behind me and 10 seats to the right talked through the ENTIRE MOVIE. It wasn’t loud enough to clearly hear the conversation, but just loud enough to know it was happening. Keep in mind that I could pick this up during what is arguably the loudest movie of the summer.

    And I seriously considered approaching the theater manager after the film and asking for a few bucks back. If that many commercials are being shown before a movie (and not very good commercials at that) then I figure my ticket price shouldn’t be so high since the showing is obviously subsidized by advertising. Isn’t that how TV works?

  • 2. Melinda  |  July 9th, 2007 at 3:32 pm

    Thank you for posting about Spider – although I think he spells it Spyder… but I’m not certain…

    I’ve always looked forward to seeing him at the theater. And, like Casper, at first I thought it was a little wierd, but after the third time or so his enthusiasm for movies and what he does was infectious.

    Imagine if everyone did their often mundane jobs with as much enthusiasm and vigor what this world would be like. This man truly enjoys a job that few seem to give a rat’s about when they themselves do it.

    Cheers to Spyder and others like him who out there doing an extrordinary job in too-often thankless occupations.

  • 3. Pete Fanning  |  July 9th, 2007 at 5:22 pm

    I KNOW EXACTLY who you’re talking about, and now I know a name to a face (and the courtesy :))

    It’s so great to know that level of customer service exists this day and age….

  • 4. folkbum  |  July 9th, 2007 at 10:28 pm

    There’s a guy like that at the Ridge, too. Don’t know if he goes by something other than a normal name, though.

  • 5. Administrator  |  July 10th, 2007 at 9:16 am

    Almost certainly the same guy, Jay.

    He started and the Ridge before he moved to Northshore. He still does an occasional shift at the Ridge.

  • 6. folkbum  |  August 26th, 2007 at 9:49 am

    Spider was at the Ridge last night–we saw “Death at a Funeral” and laughed all the way through. Spider said he hadn’t seen it yet, but had heard only good things. On our way out, he was explaining “Firefly” to someone, I think because an actor from that show is in “Funeral.”

  • 7. Elliot  |  August 27th, 2007 at 11:58 am

    I should have known Spider would know about Firefly.

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